Raymond Ray’s Tech Rules to Grow By

Excerpts from Ramon Ray’s smallbiztechnology.com
Over the past few weeks, I've been really chewing on the following rules I created that I believe will really help you boost your business. There's a lot more technology rules and guidelines you need to keep in mind, but these rules are one's really dear to my heart.
- Spend money on your technology as an investment - not as a cost
- Expand your Interactive Options
- Mobile technology empowers small businesses
- Outsource
Spend money on technology as an investment - not as a cost
You spend money on insurance - right? You have a lawyer (most likely) and an accountant (for sure) - right? However, when it comes to spending money on technology, many of you ONLY spend money if you have to. You don't spend money on technology that you think you don't need. This is a mistake.
If you are building a business that's built to last you must think of your technology spending as an investment in how technology can help your business GROW. You must spend money on technology that will help you now and in the future. The right investments in technology will help you save money, save time, do more with less and overall grow your business.
Don't think of where your business is now, but think of where your business will be in 5 years and invest in technology accordingly.
Expand your Interactive Options
You've heard all about FaceBook, MySpace, LinkedIn and a few dozen other social media tools that help you connect with others. Many web sites also enable you to comment, upload your own videos and share your own insight with others. This is what web 2.0 is about. It's more than you giving content or a sales pitch to someone - a one way conversation. It's about having a conversation with customers and letting customers have a conversation with each other - all about you and your product or service.
You need to do this with your own online communications. You must have a great website, with awesome navigation and content. You must have an email newsletter to reach people right in their email inboxes. You really should have a blog to foster more conversation and boost your web sites rankings in search engines.
The next step is to ensure your web site enables visitors to communicate & connect with you and each other as well via "Web 2.0" technologies.
Mobile Technology
If you and your staff are sitting at desks all day long I guess you don't need mobile technology.
However, if you and your staff are traveling around (as I suspect you do) then you need to implement mobile technology solutions. This means that you can access your office, wherever you are - email, faxes, files - you can access it all.
There's no reason you should have to tell a customer you didn't get their fax or voice mail as you were out of the office. Take your office with you by leveraging mobile technology.
Outsource your technology
There is NO need at all for you to manage and implement technology on your own. Sure, you are an expert in what you sell (be you a florist, computer vendor, lawyer, graphic artists or media consultant). But you are not an expert in network security, data backup or mobile technology.
The only way you are going to maximize your use of technology is to outsource your use and implementation of it, it in your business.
Technology is not all that you need to outsource. If you find that you are scanning business cards, answering phones and faxing proposals you need to hire someone else to do these tasks for your so you can concentrate on your business. If you are a one person business or a 50 person business - you need to manage your company and concentrate on its growth. Hire someone else, like a smart virtual or in-person assistant to help you.
Learn more by checking out Ray’s site at www.smallbiztechnology.com.